Frequently Asked Questions
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Listed below are the Most Frequently Asked Questions we receive. Click on any question to see the full answer.


What can be done to restore the appearance of my designer handbag like Balanciaga, Chloe, Yves Saint Laurent or Bottega Veneta?
Stains can be removed by cleaning and worn finish can ...
Can a heel height be lowered on a shoe for more comfort?
Lowering the heel height by just a small amount can ...
Can you resole men's dress shoes like Allen Edmonds and Alden like the factory?
Our philosophy is to rebuild a shoe exactly as it ...
Can shoes be stretched in length and/or width?
Almost all shoes can be stretched in ...
Can the calf of a women's boot be strectched to fit?
Most boots can be stretched up to 2 inches in ...
Can you restore the red bottom on my Christian Louboutin shoes?
Yes, we ...
What is the best way for me to extend the life of my leather soled designer shoes?
Apply a protective ...
Can Brooks repair purse and bag mechanical features?
The craftmen at Brooks are experts at repairing clasps, locks, ...
How do I know what lace length to order?
Shoe laces come in a number of standard inch ...
How should I deal with water damage to my shoes?
There are two concerns related to shoes exposed to ...
What are your store hours?
8:00 AM - 5:30 PM Monday through ...
Do you pickup or deliver?
Yes, and we also provide fast curb ...
 
 

Brooks Shoe Service, Chicago, Illinois, USA Phone:312.704.6805 Fax: 312.704.4311

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