The Brooks Experience

Client Letters and emails

October, 24. 2016

YOU ARE A MIRACLE WORKER!!!!! I am speechless. Thank you!

 xxx

 

Susan G, Chicago

September 2016

Simply superb work on the shoes!!! Thank you

 
Rich F. Chicago

 

 

January 2016

So glad to have discovered your business.  My shoe guy  retried and I haven't been happy with anyone else. You do great work. Thanks!
Susana, F Chicago

 


    

Feburary 14 2013

You are the greatest!!!! I just got my wonderful Christian louboutin boots and they are beautiful.

Thank you so much.  I really appreciate your beautiful work, Sharon

Sharon F. Denver 

September 2011

 


Mike....the shoes arrived today and all I can say is YOU ARE THE BEST!!!

 
Thanks again...the shoes look beautiful.
 
All the best,
 
Don, New Haven










Febuary 16, 2011
Mike,
You did an AMAZING job on the Ugg boots.  You really are a genius - a
true artist.  Seriously, I am so impressed.  Thank you for making me
look so good:)
Kindest Regards,Jenny
Jenny B
senior designer


August 11, 2010
Hi Mike….I received the coconut belt and it just looks beautiful.  I have not felt comfortable wearing it for the longest time because of its need for repairs.  So, I look forward to using it again.  As usual your work is perfection.   Best to you…..Beth


July 11, 2009
Hi Mike,My compliments to you and your staff in the refurbishing of the two briefcases I brought you. I must say over the years, the quality of your work has remained constant in providing clients the level of workmanship their high-end leather goods deserve.
All the best,Vernon

August 19, 2008
Thanks, Mike.  Judy picked up the shoes today, and as usual, they look great.  Thanks very much.
I hope that the move goes well for your staff and you.
Thom
August 9, 2009
Mike:I just wanted to let you know how happy I am with my shoes, they look like new!  You guys do a great job!!  Thank you for your great service.  Best, Kate
PS  I have referred all of my friends.
July 9, 2009
Hi Mike:
My compliemnts to you and your staff in the refurbishing of the two briefcases I brought to you.  I must say over the years, the quality ofyour work has remained constant in providing clients the level of workmanship their high-end leather goods deserve.

All the Best Vernon
April 8, 2009 from Chicago
Thanks so much, Mike.FYI Nobody does shoes they way your company does them.
Cindy L
July 12, 2008 from Chicago
Dear Brooks Shoe Service:
Yesterday I picked up a Vuitton wallet that I left for a "Tune-up".  The work you did is so impressive you made the wallet look like new and now I'm so proud to use it again.Thank you for your talent and hard work.
Sincerely,
Carol S
July 2, 2008 from New York
Dear Mike,
I just wanted to let you know that the package of shoes arrived today, and it was like Christmas.  They are beautiful.  Thank you so much.  It was by far the easiest and best quality shoe repair I've ever had.  I'll definitely be spreading the word to friends and family, both within Chicago and outside of it.
Thanks so much.
Anne F.