Pickup and Delivery

Brooks Shoe Service is located in Suite 610 at 29 East Madison in the heart of the Loop.

Here is a map.

Hours are 8:00 A.M.  to 5:30 P.M. Monday Through Friday

Hours are 10:00 A.M. to 3:00 P.M. Saturday

We are closed on Saturdays  beginning with Saturday May 24, 2014. We will resume Saturday hours on Saturday September  6 2014. Closed on Sundays

Options for submitting and retrieving repair items

    1. Visit our store

    2. Use our curb service on Madison west of Wabash (call 312-704-6805 to schedule)

    3. Local pickup by messenger from your downtown or Gold Coast location at no charge ( call 312-704-6805 to arrange)

    4. Free inbound UPS if you are not local or cannot use our messenger service.  Call us at 312-704-6805 or email us your address, phone number and how many items you will be sending.  We will email you a link to enable you to print a prepaid UPS shipping label.